Direct line to the administration: the residents’ representation
According to the „Home involvement Regulation Act“ , the home law guarantees that “Persons with need of care or disabled adult fellow citizens who live in an institution must be allowed to participate in the affairs of the institution (home)”. The residents’ representatives are in close contact with the Managing Director and its representatives. The management of the company itself involves the representatives in his decisions.
By regular further training - also nationwide – the representatives (men and women) are kept up-to-date about legal regulations, innovations and changes.